Description
announcement
1. Delivery related
Due to the impact of COVID-19, it is said that there are difficulties in delivery work due to increased delivery volume and reduction in delivery personnel. Please understand that delivery times may be longer than usual.
2. Out of stock and price fluctuation
Out of stock or price changes may occur after ordering, and we will contact you individually if this occurs.
3. Customs and VAT information
If customs duties and taxes are imposed in excess of USD 150, the consumer must bear the responsibility.
.Example) If you purchase multiple products worth less than USD 150 (duties and taxes are not applied) and the amount exceeds USD 150
.If two or more items arrive on the same customs clearance date and the product value exceeds USD 150 (including all overseas direct purchases).
If additional customs duties and taxes occur, a customs agent will contact you directly. Therefore, you must enter contact information where you can be contacted, not a virtual number. When there is an extra for tariff, the customs officer will contact you. So you need to provide your reachable contact number. Do not provide a virtual number.
If you wish to refund a product that includes customs duties and taxes, the consumer must directly refund the customs duties incurred during domestic customs clearance, regardless of whether it is the seller’s fault or the consumer’s fault. When you want to request a refund including the tariff, the sellers or buyers attributable does not have any effect, the consumer is responsible in getting the refund for the tariff cost for passing the country.
.If you do not enter the personal customs code of the recipient of the product, customs clearance may be delayed. For customs clearance, only the recipient’s personal customs code is accepted. If you do not provide your PCCC(Personal Customs Clearance Code), PCC(Personal Clearance Code), Passport Number, or Domestic Residence Card Number, there will be a delay in customs passing. In order to go through customs passing, you need to provide your personal code.
Be sure to write the customs clearance code starting with P. When ordering, you must use the same name and customs code you applied for when receiving a customs clearance code. The recipient and customs code must match. The personal customs clearance code needs to start with “P”. When you receive your PCCC or PCC, you need to use the matching name and customs code when ordering
What is a personal customs clearance code? What is a PCC
When purchasing goods for personal use overseas and clearing personal customs, a report must be made to the Korea Customs Service for real name authentication of the importer (recipient).
It can be issued through a simple procedure on the Korea Customs Service website. When buying items in foreign country for individual benefit, it is used to authorize and verify ones identity which can be issued through request on Customs Office Homepage.
4 Health functional food
Customs clearance is only possible for up to 6 items. If the quantity exceeds 6 items, they will be discarded at customs and refunds or exchanges will not be possible due to discarded products. Up to 6 items can go through custom clearance. When it exceeds 6 items, customs office will dispose the items and it will no longer be refundable or tradeable
. (Customers are responsible for disposal fees and combined tariffs due to disposal) Any costs resulting from disposal will be the consumers responsibility **Get a Korea Customs Service clearance number Korea Customs Service .csp/
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